Literature/Downloads For easy access to downloadable literature relating to all of our personal, business and specialist bank accounts, for yourself or your client, please select from the list below. Account Category: Personal Banking Business Banking Specialist Banking Show Account Factsheets American Express® Charge Cardmember Factsheet - For Existing Private Bank Account Clients File:PDFSize:90 KB Euro Bank Account Factsheet NEW File:PDFSize:647 KB Last Updated:27/04/2012 Investment Account NEW File:PDFSize:156 KB Last Updated:09/02/2011 One Year Fixed Rate ISA Factsheet NEW File:PDFSize:536 KB Last Updated:27/03/2012 Personal Notice Account 95 Factsheet NEW File:PDFSize:314 KB Last Updated:26/07/2011 Prestige Bank Account - Brochure File:PDFSize:868 KB Prestige Bank Account - Factsheet NEW File:PDFSize:508 KB Last Updated:07/03/2011 Private Bank Account Factsheet File:PDFSize:382 KB Sovereign 30 Account NEW File:PDFSize:268 KB Last Updated:17/04/2012 Sterling Bank Account Factsheet NEW File:PDFSize:155 KB Last Updated:09/02/2011 Term Deposits NEW File:PDFSize:330 KB Last Updated:06/05/2011 US Dollar Bank Account Factsheet NEW File:PDFSize:269 KB Last Updated:30/04/2012 Show Application Forms Application Form and Mandate for a Personal Account NEW File:PDFSize:353 KB Last Updated:05/08/2011 Customer Identification Requirements NEW File:PDFSize:83 KB Last Updated:07/09/2011 Private Bank Account Application Form and Mandate File:PDFSize:1.5 MB Sovereign 30 Application Form and Mandate for Personal Customers NEW File:PDFSize:581 KB Last Updated:17/04/2012 Visa Deferred-Debit Card Application Form For Existing Clients With Personal Accounts File:PDFSize:1.4 MB Show Additional Literature about your Account A Guide to our Complaints Procedure File:PDFSize:234 KB A guide to the lending code for consumers NEW File:PDFSize:219 KB Last Updated:01/04/2011 Banking Tariff NEW File:PDFSize:335 KB Last Updated:01/03/2011 Guide to Operating Your Account NEW File:PDFSize:473 KB Last Updated:23/12/2011 Internet Banking Overview File:PDFSize:225 KB Joint Accounts - What You Need To Know About Sharing Your Finances File:PDFSize:228 KB Making Foreign Currency Payments Into Your Account File:PDFSize:224 KB Mandate For Telegraphic Transfer Instructions Given By Telephone File:PDFSize:55 KB Mandate For Withdrawal Instructions Given By Facsimile File:PDFSize:77 KB Private Bank Account - Banking Tariff File:PDFSize:460 KB Private Bank Account - Guide to Operating Your Account NEW File:PDFSize:1.1 MB Last Updated:09/02/2012 Standing Order Mandate NEW File:PDFSize:118 KB Last Updated:07/12/2011 Visa Deferred-Debit Card Cardholders Guide NEW File:PDFSize:318 KB Last Updated:09/02/2011 Your Application and Credit Referencing File:PDFSize:235 KB Show Terms and Conditions American Express Charge Card member agreement File:PDFSize:219 KB American Express® Charge Cardmember Agreement - For Existing Private Bank Account Clients File:PDFSize:117 KB Internet Banking Service Terms and Conditions File:PDFSize:234 KB Personal Terms And Conditions NEW File:PDFSize:443 KB Last Updated:23/12/2011 Private Bank Account Terms and Conditions NEW File:PDFSize:575 KB Last Updated:23/12/2011 VISA Deferred-Debit Card Terms and Conditions NEW File:PDFSize:254 KB Last Updated:09/02/2011 Show Account Switching Documents Account Transfer Service Guide File:PDFSize:231 KB BACS Account Switching Guide File:PDFSize:217 KB Salary Transfer Form File:PDFSize:440 KB Salary Transfer Form for a Joint Application or Second Income File:PDFSize:440 KB Transfer Authorisation Form File:PDFSize:444 KB Show Professional Adviser Documents Private Bank Account Intermediary Information File:PDFSize:659 KB
Literature/Downloads For easy access to downloadable literature relating to all of our personal, business and specialist bank accounts, for yourself or your client, please select from the list below. Account Category: Personal Banking Business Banking Specialist Banking Show Account Factsheets American Express® Charge Cardmember Factsheet - For Existing Private Bank Account Clients File:PDFSize:90 KB Euro Bank Account Factsheet NEW File:PDFSize:647 KB Last Updated:27/04/2012 Investment Account NEW File:PDFSize:156 KB Last Updated:09/02/2011 One Year Fixed Rate ISA Factsheet NEW File:PDFSize:536 KB Last Updated:27/03/2012 Personal Notice Account 95 Factsheet NEW File:PDFSize:314 KB Last Updated:26/07/2011 Prestige Bank Account - Brochure File:PDFSize:868 KB Prestige Bank Account - Factsheet NEW File:PDFSize:508 KB Last Updated:07/03/2011 Private Bank Account Factsheet File:PDFSize:382 KB Sovereign 30 Account NEW File:PDFSize:268 KB Last Updated:17/04/2012 Sterling Bank Account Factsheet NEW File:PDFSize:155 KB Last Updated:09/02/2011 Term Deposits NEW File:PDFSize:330 KB Last Updated:06/05/2011 US Dollar Bank Account Factsheet NEW File:PDFSize:269 KB Last Updated:30/04/2012 Show Application Forms Application Form and Mandate for a Personal Account NEW File:PDFSize:353 KB Last Updated:05/08/2011 Customer Identification Requirements NEW File:PDFSize:83 KB Last Updated:07/09/2011 Private Bank Account Application Form and Mandate File:PDFSize:1.5 MB Sovereign 30 Application Form and Mandate for Personal Customers NEW File:PDFSize:581 KB Last Updated:17/04/2012 Visa Deferred-Debit Card Application Form For Existing Clients With Personal Accounts File:PDFSize:1.4 MB Show Additional Literature about your Account A Guide to our Complaints Procedure File:PDFSize:234 KB A guide to the lending code for consumers NEW File:PDFSize:219 KB Last Updated:01/04/2011 Banking Tariff NEW File:PDFSize:335 KB Last Updated:01/03/2011 Guide to Operating Your Account NEW File:PDFSize:473 KB Last Updated:23/12/2011 Internet Banking Overview File:PDFSize:225 KB Joint Accounts - What You Need To Know About Sharing Your Finances File:PDFSize:228 KB Making Foreign Currency Payments Into Your Account File:PDFSize:224 KB Mandate For Telegraphic Transfer Instructions Given By Telephone File:PDFSize:55 KB Mandate For Withdrawal Instructions Given By Facsimile File:PDFSize:77 KB Private Bank Account - Banking Tariff File:PDFSize:460 KB Private Bank Account - Guide to Operating Your Account NEW File:PDFSize:1.1 MB Last Updated:09/02/2012 Standing Order Mandate NEW File:PDFSize:118 KB Last Updated:07/12/2011 Visa Deferred-Debit Card Cardholders Guide NEW File:PDFSize:318 KB Last Updated:09/02/2011 Your Application and Credit Referencing File:PDFSize:235 KB Show Terms and Conditions American Express Charge Card member agreement File:PDFSize:219 KB American Express® Charge Cardmember Agreement - For Existing Private Bank Account Clients File:PDFSize:117 KB Internet Banking Service Terms and Conditions File:PDFSize:234 KB Personal Terms And Conditions NEW File:PDFSize:443 KB Last Updated:23/12/2011 Private Bank Account Terms and Conditions NEW File:PDFSize:575 KB Last Updated:23/12/2011 VISA Deferred-Debit Card Terms and Conditions NEW File:PDFSize:254 KB Last Updated:09/02/2011 Show Account Switching Documents Account Transfer Service Guide File:PDFSize:231 KB BACS Account Switching Guide File:PDFSize:217 KB Salary Transfer Form File:PDFSize:440 KB Salary Transfer Form for a Joint Application or Second Income File:PDFSize:440 KB Transfer Authorisation Form File:PDFSize:444 KB Show Professional Adviser Documents Private Bank Account Intermediary Information File:PDFSize:659 KB