Our Internet Banking service

Our Internet Banking Service provides existing customers with the freedom and convenience to view all of their accounts in one place and transact on their current accounts in a safe and secure environment. It's free, easy to use and is available 24 hours a day, 7 days a week.

Cater Allen Internet Banking is compatible with Internet Explorer browsers 6, 7, 8 & 9 as well as Mozilla Firefox and higher and Google Chrome 8 and higher through both PC and Mac systems. Our Internet Banking is currently not compatible with mobile devices with smaller screens such as blackberrys, iPhones and androids; although you will be able to access the site the screens will not display correctly on these systems at present.

Our Internet Banking Service allows our existing customers to:

  • Access an overview of all of their accounts
  • View the balances of each account
  • Download transactions listings
  • Look at pending credits and payments
  • Set up and manage Standing Orders and Direct Debits
  • Set up and manage internal transfers and external payments
  • Update their email address contact details held with Cater Allen
  • Change their Internet Banking Password and Personal Access Code (PAC)

Further details of how to access and use our Internet Banking service can be found on page 12 of A Guide to Your Account.

Log in to Internet Banking.

If you are an existing customer who would like access to Cater Allen Internet Banking please call us on 0800 092 3300.

Please have your Personal Access Code (PAC) to hand when calling. If you don’t have a PAC or have lost or forgotten it, please contact us on the number above.

Calls may be recorded or monitored.