Existing Customers

For existing Private Banking or Business Banking clients:

Please call us:

on 0800 092 3300 (free from all consumer landlines and mobile phones, there may be a charge from a business phone, please check with your provider before dialling).

from outside the UK +44 (0) 114 228 2407 (please note that if you call from outside the UK, normal international call charges will apply).

Lines are open from 7.00am to 9.00pm Monday to Saturday and 8.00am to 9.00pm on a Sunday. Calls may be recorded or monitored.

Please have your Personal Access Code (PAC) to hand when calling. If you don’t have a PAC or have lost or forgotten it, please contact us on the number above.

If you need to contact us by fax, please call so we can direct you to the most appropriate fax number.

For other queries you can also write to us at:

Client Team
Cater Allen Private Bank
Santander House, 9 Nelson Street, Bradford  BD1 5AN


For automated account information you can also use ServiceLine by calling:

0800 092 4400 (free from UK landlines) or from outside the UK +44 1908 345 930 (please note that if you call from outside the UK, normal international call charges apply).

Lines are open 24 hours a day.


Sort Code enquiries:

Please note - The Sort Code for Cater Allen Private Bank is 16-57-10

Please post cheques that are to be credited to your Cater Allen account to:

Cater Allen Private Bank
Freepost RSKK-HJGB-UEJC
Bridle Road, Bootle L30 4GB


To request banking stationery please click here.

For all other requests please use the form below.  Please do not put your account details into an email as emails are not secure and please be advised that we will not reply by email for account sensitive issues.


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