News and press releases

News and announcements for our customers and introducers.

For media contacts please see useful contacts.

Bank of England base rate change


On Thursday 2 August 2018 the Bank of England base rate increased from 0.50% to 0.75%.

Following this decision Cater Allen will be making changes to a range of current and savings account rates and to all base rate linked accounts on 31 August 2018. To view the changes to our rates, please the interest rates pages.

Changes to current accounts from 31 October 2018


To comply with the law and regulation for your personal current account, we will be introducing a set of Standardised Terms & a Fee Information Document. Read more.

Removal of counter services from 1 July 2018


We want to remind you that one of these changes is that our customers will not be able to use RBS branches for counter services after 30 June 2018. The removal of this service means you can no longer use RBS branches to pay cash or cheques into your account.



The Court has approved Santander’s plans to restructure the business to comply with ring-fencing legislation. Find out more.

A message about Dixons Carphone


You may have seen media coverage about Dixons Carphone.

We’d like to reassure our customers that we’ve increased our monitoring and placed alerts on accounts to increase protection against potential fraud.

At this time, our customers don’t need to take any further actions.