For Intermediaries & Customers
Internet Banking and new Intermediary Portal
Internet Banking log in
Important changes to our services
The changes we've been communicating to you over the last months are now live for all customers. The main change is the new Internet Banking site, with additional functionality for your convenience to allow you to manage your accounts more efficiently.
Our Internet Banking Service
Log in to our Internet Banking Service to view all of your accounts in one place.
How to videos following our Internet Banking updates
We have produced some 'How to' videos to assist you with logging into our new Internet Banking Service, whether you're an existing Internet Banking user, or are using it for the first time.
Video: First time 'log in' to Internet Banking
This 'How to' video will guide you through logging into our new Internet Banking Service when you're an existing Internet Banking user.
Video: New to Internet Banking
This 'How to' video will guide you through logging into our new Internet Banking Service when you're logging in as a first time user.
Interest rates
View the current interest rates for our on sale and off sale bank accounts. All of our accounts, excluding Fixed Term Deposits, are subject to variable rates of interest.
Security Centre
Help keep yourself safe from fraudsters by reducing their chances of getting hold of your information.
Foreign payments and currencies
Information on how to receive and send money from outside or within the UK, foreign exchange rates and what currencies we accept at Cater Allen.
Cheques and cheque imaging
The way we deal with cheques has changed. You can now get your funds by 11:59pm at the latest on the next working day.