Accessibility and Technical Help


To fully experience our website as intended, Cater Allen recommends that visitors use the latest version of their chosen web browser. This not only ensures the best browsing experience, but also ensures that your chosen browser is secure. Whilst we do everything we can to make the website accessible to all, it may not display correctly in older versions or other browsers. To use this website effectively on your chosen device, we recommend the following web browsers for the devices listed:

  • Windows devices
    • Microsoft Internet Explorer 11 or greater
    • Google Chrome (the latest version)
    • Mozilla Firefox (the latest version)
  • Apple / Mac devices
    • Safari (the latest version)
    • Google Chrome (the latest version)
    • Mozilla Firefox (the latest version)
  • Android devices
    • Google Chrome (the latest version)
    • Mozilla Firefox (the latest version)

If you are not running the latest web browser version, we recommend that you upgrade your web browser to the latest free version. Further details for your preferred web browser can be found at:

If you have any technical problems downloading or installing a web browser, please contact either your IT support team, computer manufacturer or Internet Service Provider.

Meeting web standards

Cater Allen believes the Internet should be easy-to-use for everyone, including those with disabilities. With this in mind, we have adopted a policy of accessibility and have designed this website to meet current web standards.

All future development work carried out on this website will adhere to current Web Standards, as defined by the World Wide Web Consortium (W3C).

We are doing this to ensure our websites are compliant and can be displayed by W3C standards compliant browsers.

Design guidelines

This website has been designed with these accessibility guidelines in mind:

  • We make sure that navigation throughout the site works in a consistent way.
  • We use a standard web font to make it easy for all to read. In most cases, the size of the font can be adjusted according to the users’ needs, using standard browser and operating system options.
  • We never use colour as the only way to convey information.

Cater Allen has developed its own accessibility guidelines, which take into account standards and accessibility best practice from a number of sources.

Partially sighted visitors

Cater Allen has improved the accessibility of its website for blind and partially sighted customers. We have done this through the use of our own website accessibility guidelines in consultation with the RNIB and by following as far as possible, the guidelines established by the official Web Accessibility Initiative (WAI).

Downloadable documents

Adobe Acrobat is required to view and print PDF documents that appear on this website. To download or upgrade this program for free, visit the Adobe website. To read PDF documents with a screen reader please link to the Access Adobe website which provides useful tools and resources.

Help with changing your web browser settings

Most web browsers allow you to make changes to your browsing experience including allowing you to pick which fonts, colours and text sizes are used to display web pages. Some options may not be available to you as they are often controlled by your system administrator.

For further information please refer to your browser's help or information section for details: