We're always working to improve our services and get things right. You can find out more about our performance and service below.
Complaints
Unfortunately things can go wrong sometimes, but telling us about it gives us the chance to fix things for you and make improvements.
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Foreign Account Tax Compliance Act and Common Reporting Standard
The Foreign Account Tax Compliance Act (FATCA) and the Common Reporting Standard (CRS) were started to help fight tax evasion and protect tax systems worldwide.
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Open Banking data sharing
Make informed choices to share your information with Open Banking.
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Our Internet Banking service
Manage all your accounts in one place, in a safe and secure environment.
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Our performance
We've put together some numbers that show you how we perform on our different accounts.
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Service Quality Information
The Financial Conduct Authority requires us to publish certain information about our business current accounts.
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