Welcome to Cater Allen

We've finalised important changes to our services, including a new Internet Banking site, now available for all Cater Allen customers. Please click below to see all the changes now implemented and to get assistance on logging into our new Internet Banking site.

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Help logging into Internet Banking

Bounce Back Loan Scheme (BBLS)

Cater Allen does not offer lending facilities and are unable to support customers with a Bounce Back Loan.

Further information on the Bounce Back Loan scheme, including the full range of accredited lenders can be found here: British Business Bank website. Each lender will have their own policies regarding accepting applications from customers who hold their account with another provider and may require certain information in order to progress.

Customers are entitled to apply to any accredited lender listed on the British Business Bank website. Cater Allen will be able to provide information to Santander UK, as one of the accredited lenders for the Bounce Back Loan Scheme, on your behalf for the purposes of any application for a Bounce Back Loan Scheme. More information on the Santander Bounce Back Loan Scheme can be found here: Santander website.

Announcements

Changes to our some of our application forms and mandates

To align to regulation and continue to fight financial crime we have updated some of our application forms and mandates.

Client Account Contact

If you have a Client Account, we may have contacted you recently. Please review the FAQs below if you have any questions.

Enhanced security on the Internet Banking log in

For your security, in alignment with regulatory requirements, we will automatically send a One Time Passcode (OTP), to your registered mobile number, when logging in to the new Internet Banking.

Open Banking is now live

Cater Allen's Open Banking is now live for all our customer transacting on our new Internet Banking platform.

What Cater Allen are doing in relation to Coronavirus (COVID-19)

We know things are uncertain at the moment, so we want to reassure you that we’re here to help. Here's some tips that may help you to make sure you're well prepared to access your finances, in the simplest way possible, whatever your personal situation.

We're finalising important changes to our services, including launching a new Internet Banking site.

If you are new to Internet Banking, please see our Guide to Register. If you are registered but are logging in for the first time, please see our First Log In Guide. Alternatively, you can view our How to videos below or visit our FAQs section.

Watch our 'how to' demo videos

Find out more about these changes