Announcements

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Changes to our Contact Centre operating hours from 4 March 2019

On 4 March 2019, our Contact Centre hours are changing.

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Stay alert – be aware of false emails

We’ve been made aware of some emails that are being sent by fraudsters falsely using the Cater Allen name. The emails may appear to be genuine but will include links to a fake Cater Allen website, a phone number to call and may even include a name of a member staff who’ll contact you. The aim is to trick you into disclosing your personal details and make payments to accounts in the fraudster’s control.

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Changes to Terms & Conditions due to Payment Account Directive regulation

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How can we help you?

Personal banking

We provide current, savings, currency (euro and US dollar) and fixed return accounts.

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Business banking

We provide current, savings and fixed return accounts for businesses, as well as euro and US dollar accounts.

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Specialist Banking

We provide cash products for Trusts, Charities, Pensions, Clubs and Associations, Executors and Personal representatives and Wrap platforms.

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Financial Advisers and Intermediaries

We provide cash products, services and personal support for you and your clients.

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News

Changes to our Contact Centre operating hours over the festive season

Our Contact Centre will have amended opening hours over the festive season.

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Changes to current accounts from 31 October 2018

In order to comply with law and regulation, further detail on your personal current account will be introduced to make things clearer. This detail will not impact the services or fees and charges on your personal current account, but will make it easier for you to compare common charges and fees across our personal current account range and those offered by other providers.

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Bank of England base rate change

On Thursday 2 August 2018 the Bank of England base rate increased from 0.50% to 0.75%.

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