When your Fixed Term Deposit matures, you have a few options.
- Roll over the full amount with the interest earned, into a new 1 or 2 year Fixed Term Deposit.
- Roll over a partial amount into a new 1 or 2 year Fixed Term Deposit and withdraw the remaining balance.
- Withdraw the full amount into an account in your name.
What you need to do
We'll write to you 14 days and 30 days before your account matures with the options available. Please fill in the maturity options form. Then email it to us at capbtech@caterallen.co.uk. You can also send it back to us at the address on the form. We'll also contact you up to 4 weeks before maturity if you haven't already told us what you'd like to do with your money. If you'd like to speak with us sooner, call us on 0800 092 3300.
Please tell us what you'd like to do with your maturing funds as soon as possible. This should be no later than 5 working days before your maturity date. If we receive your instruction less than 5 working days before maturity, it'll be actioned but might be delayed. If you're rolling over into a new FTD, the interest rate may vary.
You can download the maturity options form from the 'Additional important literature about your account' tab below.
If we don't hear anything from you, we'll open you a Term Maturity Account. Then, we'll transfer the maturing funds into it the day your account matures. See our Term Maturity Account Fact Sheet for more information about the account.
Adding more money
If you'd like to add more money, you can choose one of the roll over options above. Tell us the amount you'd like to add. You can then make a payment to us within 14 days of your current deposit account maturing. You can find out where to send the payment to in the 'Funding your Fixed Term Deposit' section above. Please don't pay money into your account directly.
If your Fixed Term Deposit matures on a weekend or bank holiday, the option you choose will take effect on the next working day.
Withdrawing your money
If you'd like to withdraw part or the full amount, we'll send this to you by electronic transfer. The payment must be made to an account in the same name. A fee may be payable, please see our banking tariff for details.