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class="site-header_dropdown-info d-none d-xl-block"> <p class="h5">Accounts</p> <p></p> </div> <button class="site-header_sub-dropdown-open site-header_mobile-btn d-xl-none"> Accounts <span class="sr-only">mobile link</span> <i class="ca-chevron-down"></i> </button> <div class="site-header_sub-dropdown-links site-header_dropdown-links d-xl-block"> <ul class="list"> <li class="site-header_sub-dropdown-back navDropdownListItem navDropdownBack d-xl-none"> <button> <i class="ca-chevron-left"></i> Back to Accounts </button> </li> <li> <a class="link" href="/intermediaries/intermediary-account-opening-portal">Intermediary Account Opening Portal</a> </li> <li> <a class="link" href="/intermediaries/intermediary-portal">Intermediary Portal</a> </li> <li> <a class="link" href="/intermediaries/literature-for-professional-advisers">Literature for Professional Advisers</a> </li> <li> <a class="link" href="/intermediaries/online-applications-forms-frequently-asked-questions">Online applications forms frequently asked questions</a> </li> </ul> </div> </li> <li class="site-header_dropdown-item"> <div class="site-header_dropdown-info d-none d-xl-block"> <p class="h5">Useful information</p> <p></p> </div> <button class="site-header_sub-dropdown-open site-header_mobile-btn d-xl-none"> Useful information <span class="sr-only">mobile link</span> <i class="ca-chevron-down"></i> </button> <div class="site-header_sub-dropdown-links site-header_dropdown-links d-xl-block"> <ul class="list"> <li class="site-header_sub-dropdown-back navDropdownListItem navDropdownBack d-xl-none"> <button> <i class="ca-chevron-left"></i> Back to Useful information </button> </li> <li> <a class="link" href="/intermediaries/consumer-duty">Consumer Duty</a> </li> <li> <a class="link" href="/intermediaries/how-to-use-our-intermediary-portal">How to use our Intermediary Portal</a> </li> <li> <a class="link" href="/intermediaries/our-rate-changes">Our rate changes</a> </li> </ul> </div> </li> </ul> </div> </div> </li> <!-- Start primary navigation item --> <li class="site-header_primary-item site-header_item site-header--has-dropdown"> <button class="site-header_link link site-header_dropdown-toggle"> Banking support <i class="ca-chevron-down"></i> </button> <div class="site-header_dropdown"> <div class="site-header_dropdown-wrapper container-xxl"> <button class="site-header_dropdown-close d-none d-xl-flex"> <span>Close menu</span> <i class="ca-close"></i> </button> <ul class="site-header_dropdown-menu site-header--dropdown-grid list"> <li class="site-header_dropdown-back navDropdownListItem navDropdownBack d-xl-none"> <button> <i class="ca-chevron-left"></i> Back to Banking support </button> </li> <li class="site-header_dropdown-item"> <div class="site-header_dropdown-info d-none d-xl-block"> <a class="h5" href="/banking-support/account-support">Account support</a> <p></p> </div> <button class="site-header_sub-dropdown-open site-header_mobile-btn d-xl-none"> Account support <span 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href="/banking-support/account-support/lost-or-dormant-accounts">Lost or dormant accounts</a> </li> <li> <a class="link" href="/banking-support/account-support/switching-your-current-account">Switching your current account</a> </li> <li> <a class="link" href="/banking-support/account-support/keeping-your-trust-account-information-up-to-date">Keeping your trust account information up-to-date</a> </li> <li> <a class="link" href="/banking-support/account-support/trusts-frequently-asked-questions">Trusts frequently asked questions</a> </li> <li> <a class="link" href="/banking-support/account-support/trusts-glossary-of-terms">Trusts glossary of terms</a> </li> </ul> </div> </li> <li class="site-header_dropdown-item"> <div class="site-header_dropdown-info d-none d-xl-block"> <a class="h5" href="/banking-support/payments">Payments</a> <p></p> </div> <button class="site-header_sub-dropdown-open site-header_mobile-btn d-xl-none"> Payments <span class="sr-only">mobile link</span> <i class="ca-chevron-down"></i> </button> <div class="site-header_sub-dropdown-links site-header_dropdown-links d-xl-block"> <ul class="list"> <li class="site-header_sub-dropdown-back navDropdownListItem navDropdownBack d-xl-none"> <button> <i class="ca-chevron-left"></i> Back to Payments </button> </li> <li> <a class="link" href="/banking-support/payments/changes-to-bulk-payments">Changes to bulk payments</a> </li> <li> <a class="link" href="/banking-support/payments/cheques">Cheques</a> </li> <li> <a class="link" href="/banking-support/payments/confirmation-of-payee">Confirmation of Payee</a> </li> <li> <a class="link" href="/banking-support/payments/direct-debits">Direct Debits</a> </li> <li> <a class="link" href="/banking-support/payments/foreign-payments-and-currencies">Foreign payments and currencies</a> </li> <li> <a class="link" href="/banking-support/payments/payment-services">Payment services</a> </li> <li> <a class="link" href="/banking-support/payments/standing-orders">Standing orders</a> </li> <li> <a class="link" href="/banking-support/payments/using-your-card-abroad">Using your card abroad</a> </li> <li> <a class="link" href="/banking-support/payments/visa-debit-card">VISA Debit Card</a> </li> </ul> </div> </li> <li class="site-header_dropdown-item"> <div class="site-header_dropdown-info d-none d-xl-block"> <a class="h5" href="/banking-support/literature-and-rates">Literature and rates</a> <p></p> </div> <button class="site-header_sub-dropdown-open site-header_mobile-btn d-xl-none"> Literature and rates <span class="sr-only">mobile link</span> <i class="ca-chevron-down"></i> </button> <div class="site-header_sub-dropdown-links site-header_dropdown-links d-xl-block"> <ul class="list"> <li class="site-header_sub-dropdown-back navDropdownListItem navDropdownBack d-xl-none"> <button> <i class="ca-chevron-left"></i> Back to Literature and rates </button> </li> <li> <a class="link" href="/banking-support/literature-and-rates/account-literature">Account literature</a> </li> <li> <a class="link" href="/banking-support/literature-and-rates/financial-crime-literature-updates">Financial crime literature updates</a> </li> <li> <a class="link" href="/banking-support/literature-and-rates/interest-rates">Interest rates</a> </li> <li> <a class="link" href="/banking-support/literature-and-rates/statement-of-fees">Statement of Fees</a> </li> </ul> </div> </li> <li class="site-header_dropdown-item"> <div class="site-header_dropdown-info d-none d-xl-block"> <a class="h5" href="/banking-support/our-service">Our service</a> <p></p> </div> <button class="site-header_sub-dropdown-open site-header_mobile-btn d-xl-none"> Our service <span class="sr-only">mobile link</span> <i class="ca-chevron-down"></i> </button> <div class="site-header_sub-dropdown-links site-header_dropdown-links d-xl-block"> <ul class="list"> <li class="site-header_sub-dropdown-back navDropdownListItem navDropdownBack d-xl-none"> <button> <i class="ca-chevron-left"></i> Back to Our service </button> </li> <li> <a class="link" href="/banking-support/our-service/complaints">Complaints</a> </li> <li> <a class="link" href="/banking-support/our-service/foreign-account-tax-compliance-act-and-common-reporting-standard">Foreign Account Tax Compliance Act and Common Reporting Standard</a> </li> <li> <a class="link" href="/banking-support/our-service/open-banking-data-sharing">Open Banking data sharing</a> </li> <li> <a class="link" href="/banking-support/our-service/our-internet-banking-service">Our Internet Banking service</a> </li> <li> <a class="link" href="/banking-support/our-service/our-performance">Our performance</a> </li> <li> <a class="link" href="/banking-support/our-service/service-quality-information">Service Quality Information</a> </li> </ul> </div> </li> </ul> </div> </div> </li> <!-- Start primary navigation item --> <li class="site-header_primary-item site-header_item 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class="link" href="/fraud-and-security-centre/all-customers/keeping-yourself-secure">Keeping yourself secure</a> </li> <li> <a class="link" href="/fraud-and-security-centre/all-customers/latest-fraud-updates">Latest fraud updates</a> </li> <li> <a class="link" href="/fraud-and-security-centre/all-customers/one-time-passcodes-otps">One Time Passcodes (OTPs)</a> </li> <li> <a class="link" href="/fraud-and-security-centre/all-customers/our-approach-to-reimbursing-authorised-push-payment-app-fraud">Our approach to reimbursing Authorised Push Payment (APP) fraud</a> </li> <li> <a class="link" href="/fraud-and-security-centre/all-customers/our-approach-to-security">Our approach to security</a> </li> <li> <a class="link" href="/fraud-and-security-centre/all-customers/take-five">Take Five</a> </li> <li> <a class="link" href="/fraud-and-security-centre/all-customers/your-personal-data-rights-explained">Your personal data rights explained</a> </li> </ul> </div> </li> <li 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value="1075" /> <input class="site-header_search-input" id="SearchTerm" name="SearchTerm" placeholder="Search" autocomplete="off"> <button class="site-header_search-button" type="submit" aria-label="Search site"> <i class="ca-search" aria-hidden="true"></i> </button> </div> <input name="__RequestVerificationToken" type="hidden" value="CfDJ8PQbmrZ53flEjT_iZ9RerjkRcAKruJ4j9QIBmhbyskyciHH_PP5jl8mlrR_oc1a3IvAqgzTtX384Wp_VY-8J423Ix8muUOoEXifiA9wu-2T4t4SM5ddNjTBbdxNUNHcLptMY_357NZ0-r_QhFd2GwL0" /></form> </div> </div> </header> <main id="MainContent"> <div class="block-list_header"> <div class="bg- py-3 px-3" data-ui-component="headingBlock"> <div class="container-xxl"> <h1>Legal information</h1> </div> </div> </div> <nav class="breadcrumbs container-xxl py-4" aria-label="breadcrumb"> <ol class="breadcrumb"> <li class="breadcrumb-item"> <a href="/"> Home </a> </li> <li class="breadcrumb-item"> <a href="/about-us">About us</a> </li> <li class="breadcrumb-item active" aria-current="page"> Legal information </li> </ol> </nav> <div class="block-list_body"> <div class="bg- pt-3 pb-0 px-3" data-ui-component="richTextEditor"> <div class="container-xxl"> <header class="title-and-intro"> <h2>Regulatory information</h2> <div class="lead rich-text-editor mt-6"><p>Cater Allen Private Bank is the name used for banking services provided by Cater Allen Limited. Registered Office: 2 Triton Square, Regent's Place, London, NW1 3AN. Registered in England and Wales number 383032.</p></div> </header> <div class="rich-text-editor"> <p>Authorised and regulated by the Prudential Regulation Authority (PRA), and Financial Conduct Authority (FCA). Our Financial Services Register number is 178737. You can check this on the Financial Services Register by visiting <a rel="noopener" href="https://www.fca.org.uk/register" target="_blank" title="Visit https://www.fca.org.uk/register (opens in a new window)">www.fca.org.uk/register</a>. Cater Allen Limited is part of the Santander group. Cater Allen and the flame logo are registered trademarks. Calls may be recorded or monitored. Telephone <a rel="noopener" href="tel:08000923300" target="_blank" title="Call 0800 092 3300"><strong>0800 092 3300</strong></a>. www.caterallen.co.uk.</p> <h2>Conditions for use</h2> <p>Any products or services on this website are intended for those aged 18 years or over.</p> <h2>Governing law</h2> <p>This site is governed by the laws of the UK country where you live, and any dispute or action arising from this site will be determined in accordance with UK laws.</p> <h2>Intellectual property rights</h2> <p>All intellectual property rights on this site are owned or licensed to Cater Allen Limited and can't be copied. Except as set out in the 'copyright' section below.</p> <h3>What are intellectual property rights?</h3> <p>'Intellectual Property Rights' means any patents, copyright, database rights, design rights, registered designs, trademarks or service marks, trade names or know-how (whether registered or not) and all rights or forms of protection of a similar nature existing anywhere in the world.</p> <h2>Copyright</h2> <p>The reproduction of any material present on this site is prohibited, except that you may print or download extracts.</p> <h2>Reminders</h2> <p>Cater Allen Limited would like to remind you that:</p> <ul> <li>at any time, you can access information we have about you, and if it's found to be incorrect data, you can have it corrected or deleted. For more information on this, visit the Information Commissioner's website: <a rel="noopener" href="https://www.ico.org.uk" target="_blank" title="Visit https://www.ico.org.uk (opens in a new window)">www.ico.org.uk</a></li> <li>we'll tell you if we intend to use your information for marketing and will give you the opportunity to opt out</li> <li>the information on this site is not made to provide investment, tax, legal or accounting advice to you.</li> </ul> <h2>No liability for unavailability</h2> <p>At Cater Allen Limited we accept no liability for any loss that happens if the goods or services on this site become unavailable.</p> <h2>Telephone calls</h2> <p>To help us improve our service, we may record or monitor telephone calls.</p> <h2>Internet email</h2> <p>You can contact us by internet email, through the <a href="/contact-us" title="Go to our Contact us page">contact us</a> section of our website.</p> <p>These emails are not a 100% secure method of communication. Cater Allen Limited accepts no responsibility for any loss you may suffer as a result of interception.</p> <p>Cater Allen Limited advises that you do not transmit any of your account information or account details by internet email. We regret that we can't send confidential information to you by Internet email.</p> <h2>Contacts</h2> <p>If you believe any information on this site is incorrect, or have suggestions on how it could be improved, please <a href="/contact-us" title="Go to our Contact us page">contact us</a>. Calls may be recorded or monitored.</p> <p>If you've got questions about a product or service, please use the contact details shown for that product or service.</p> <h2>Changes</h2> <p>We'll update the content of this notice from time to time. Please make sure that you visit this page again and refresh your browser to be sure your information is up to date.</p> <h2>Customer responsibility</h2> <p>It's your responsibility to make sure that your computer has virus protection on it. Cater Allen Limited accepts no responsibility for any loss you may suffer, as a result of accessing or downloading information from this site.</p> <h2>Hypertext links</h2> <p>Some links in this website may lead you to websites which aren't under the control of Cater Allen Limited. When you activate these, you might leave the Cater Allen Limited website. These links are given for your convenience, don't represent any endorsement or recommendation by Cater Allen Limited.</p> <p>Cater Allen Limited accepts no responsibility or liability for the contents of any website to which a hypertext link exists and gives no representation or warranty as to the information on such websites.</p> <p>Cater Allen Limited accepts no responsibility or liability for any loss arising from any contract entered into with any website to which a hypertext link exists.</p> <h2>Cookies</h2> <p>A cookie is an information file that can be stored on your computer. The cookie records information such as how often and when you visit the website. Your browser allows you to disable cookies. If you disable cookies, you may find that your use of the site is limited. More information about cookies used by this site is on our <a href="/legal/privacy-notice" title="Go to our Privacy notice page">privacy</a> page.</p> </div> </div> </div> <section class="banner-icon container-xxl"> <div class="banner-icon_wrapper"> <article class="banner-icon_content"> <div class="banner-icon_icon"> <i class="ca-announcement icon icon--light"></i> </div> <div class="banner-icon_copy rich-text-editor"> <h2>Please be aware</h2> <p>We'll never call you and ask you to move your money to keep it safe.</p> <p>Criminals will use numbers on our website to try and convince you they're genuine. If the caller has told you to check our website to prove they're legitimate, end the call, it's a scam.</p> <p>If this happens to you, hang up, wait 5 minutes to be sure the line is clear. You should then call us on <a rel="noopener" href="tel:159" target="_blank" title="Call 159"><strong>159</strong></a> to securely connect to your bank, or on <a rel="noopener" href="tel:08000923300" target="_blank" title="Call 0800 092 3300"><strong>0800 092 3300</strong></a>.</p> <p><span class="btn"><a href="/fraud-and-security-centre" title="Go to our Fraud and Security Centre page">Learn more at our Fraud and Security Centre</a></span></p> </div> </article> </div> </section> </div> <div class="block-list_footer"> </div> </main> <footer class="site-footer"> <div class="site-footer_wrapper py-5"> <div class="container-xxl"> <div class="grid grid--4 pt-5 pb-5"> <div class="site-footer_item"> <h2 class="h4 mb-3">Products</h2> <nav class="site-footer_nav" aria-label="Products navigation"> <ul class="list"> <li> <a class="site-footer_link link" href="/accounts/personal-banking">Personal Banking</a> </li> <li> <a class="site-footer_link link" href="/accounts/business-banking">Business Banking</a> </li> <li> <a class="site-footer_link link" href="/accounts/specialist-banking">Specialist Banking</a> </li> <li> <a class="site-footer_link link" href="/accounts/off-sale-products">Off Sale Products</a> </li> </ul> </nav> </div> <div class="site-footer_item"> <h2 class="h4 mb-3">Help and support</h2> <nav class="site-footer_nav" aria-label="Help and support navigation"> <ul class="list"> <li> <a class="site-footer_link link" href="/banking-support/literature-and-rates/account-literature">Account literature</a> </li> <li> <a class="site-footer_link link" href="/banking-support/payments/foreign-payments-and-currencies">Foreign payments and currencies</a> </li> <li> <a class="site-footer_link link" href="/fraud-and-security-centre">Fraud & Security Centre</a> </li> <li> <a class="site-footer_link link" href="/banking-support/literature-and-rates/interest-rates">Interest rates</a> </li> <li> <a class="site-footer_link link" href="/banking-support/our-service/our-internet-banking-service">Our Internet Banking service</a> </li> <li> <a class="site-footer_link link" href="/banking-support/payments/payment-services">Payment services</a> </li> </ul> </nav> </div> <div class="site-footer_item"> <h2 class="h4 mb-3">Get in touch</h2> <nav class="site-footer_nav" aria-label="Get in touch navigation"> <ul class="list"> <li> <a class="site-footer_link link" href="/contact-us">Contact us</a> </li> <li> <a class="site-footer_link link" href="/contact-us/existing-customers">Existing customers</a> </li> <li> <a class="site-footer_link link" href="/contact-us/new-customers">New customers</a> </li> <li> <a class="site-footer_link link" href="/contact-us/professional-advisers">Professional advisers</a> </li> <li> <a class="site-footer_link link" href="/contact-us/lost-and-stolen-cards">Lost and stolen cards</a> </li> </ul> </nav> </div> <div class="site-footer_item"> <h2 class="h4 mb-3">Additional information</h2> <nav class="site-footer_nav" aria-label="Additional information navigation"> <ul class="list"> <li> <a class="site-footer_link link" href="/legal/accessibility-and-technical-help">Accessibility and technical help</a> </li> <li> <a class="site-footer_link link" href="/legal/cookie-policy">Cookie policy</a> </li> <li> <a class="site-footer_link link" href="/legal/modern-slavery-statement">Modern Slavery Statement</a> </li> <li> <a class="site-footer_link link" href="/legal/privacy-notice">Privacy notice</a> </li> <li> <a class="site-footer_link link" href="/sitemap">Sitemap</a> </li> </ul> </nav> </div> </div> <div class="site-footer_smallprint py-lg-7 py-5"> <a href="https://www.fscs.org.uk/" target="_blank" title="Visit https://www.fscs.org.uk/ (opens in a new window)"> <img class="site-footer_fscs-logo" src="/dist/images/fscs.svg" height="104" width="95" alt="Logo for the Financial Services Compensation Scheme"/> </a> <div class="site-footer_smallprint-copy rich-text-editor"> <p class="callout">Copyright © 2025 Cater Allen Private Bank. All rights reserved</p> <p>Cater Allen Private Bank is the name used for banking services provided by Cater Allen Limited. Registered Office: 2 Triton Square, Regent’s Place, London, NW1 3AN. Registered in England and Wales number 383032. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. Our Financial Services Register number is 178737. You can check this on the Financial Services Register by visiting the FCA’s website <a href="https://www.fca.org.uk/register">www.fca.org.uk/register</a>. Cater Allen Limited is part of the Santander group. Cater Allen and the flame logo are registered trademarks. Calls may be recorded or monitored.</p> <p>Telephone <strong><a rel="noopener" href="tel:08000923300" target="_blank" title="Call 0800 092 3300">0800 092 3300</a>. caterallen.co.uk</strong></p> </div> </div> </div> </div> </footer> <button id="BackToTop" class="back-to-top"> <i class="ca-chevron-up"></i> <span class="visually-hidden">Back to top</span> </button> <!-- Modal --> <div class="modal fade" id="CookieSettings" tabindex="-1" aria-labelledby="CookieSettingsModalLabel" data-display="true" data-version="3" aria-hidden="true" data-bs-backdrop="static"> <div class="modal-dialog modal-dialog-centered modal-dialog-scrollable"> <!-- Cookie Settings Info --> <div class="modal-content cookie-settings_section collapse show" id="CookieSettingsInfo" data-bs-parent="#CookieSettings"> <div class="modal-header"> <h5 class="modal-title" id="CookieSettingsModalLabel">We use cookies to give you the best online experience</h5> </div> <div class="modal-body rich-text-editor"> <p>Essential cookies make this website work and are for your security.</p> <p>To help personalise and tailor content to you here and on other websites, we use optional cookies. 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