Existing Customers

For existing customers:

Please call us:

on 0800 092 3300

from outside the UK +44 (0) 114 228 2407 (please note that if you call from outside the UK, normal international call charges will apply).

Lines are open from 9.00am to 5.00pm Monday to Friday, including bank holidays. Calls may be recorded or monitored.

Please have your Personal Access Code (PAC) to hand when calling. If you don’t have a PAC or have lost or forgotten it, please contact us on the number above.

You can also write to us at:

Client Team
Cater Allen Private Bank
Santander House
9 Nelson Street
Bradford
BD1 5AN

For all other requests please use the form below. Please do not put your account details into an email as emails are not secure and please be advised that we will not reply by email for account sensitive issues.