You can set up a standing order within Internet Banking.
What you'll need
Destination sort code and account number, plus a payment reference.
You'll sometimes be given a standing order form (for example, from your landlord so you can pay your rent). You don't need to send this to us but you can use the information on it to set up a standing order.
Set up a new standing order to someone else's account
- log on to Internet Banking
- click 'Payment Services' in the top left menu
- select 'Make a Payment' in the left-hand side menu
- select your 'Account Type', 'Debit account number' and 'Add new payee'
- enter payee name, reference, sort code and account number
- in 'Select when' click on 'Standing order'
- enter 'Start date' for the first payment date
- select 'Frequency' of subsequent payments
- select the 'Number of payments' (leave blank to pay until further notice)
- enter 'Amount' and choose 'Payment reason'
- tick to confirm that you are sure you want to make the payment
- click 'Continue'
- check the preconfirmation details then scroll to the bottom of the screen
- enter your Personal Access Code (PAC), One Time Passcode (OTP), click 'Submit'.
If your account is two or more to sign, each additional signer must approve the request before 23:59pm the same day by following these steps:
- login to Cater Allen Internet Banking
- click 'Authorisation' on the top right menu
- approve the transaction.
Set up a new standing order between your own Cater Allen accounts
- log on to Internet Banking
- click 'Payment Services' in the top left menu
- click on 'Account transfer' in the left-hand side menu
- select your 'Account type'
- choose the account you'd like to set up the standing order from
- choose the account you want your standing order to be paid to
- in 'Select when' click on 'Standing order'
- enter 'Amount' and 'Start date' for the first payment date
- select 'Frequency' of subsequent payments
- select the 'Number of payments' (leave blank to pay until further notice)
- enter the reference in the 'Comments'
- choose 'Transfer to own account' in 'Payment reason'
- tick to confirm that you are sure you want to make the payment
- click 'Continue'
- check the preconfirmation details then scroll to the bottom of the screen, press 'Submit'.
If your account is two or more to sign, each additional signer must approve the request before 23:59 the same day by following these steps:
- login to Cater Allen Internet Banking
- click 'Authorisation' on the top right menu
- approve the transaction.
You can also download and complete the 'Standing order mandate (pdf)' form detailing your requirements and post this to us.
Please ensure that you allow enough time when you set up any standing orders. For payment cut-off times, please see our Payment Services section on our website or, your account Terms and Conditions.
Alternately, you can call us or write to us.
Can't log on to your account? Visit our Troubleshooting page for support. If you haven't signed up for Internet Banking yet, visit our Registration and logging on section today to get started.