

A standing order is when you set up fixed, regular payments with your bank to pay friends, relatives or even your rent. You can set them up from your current accounts and some savings accounts and you can also use a standing order to transfer money into a savings account.
Direct Debits are different to standing orders in that you give permission for a company to take payments from your account instead of setting them up yourself. Please read our Direct Debit page for more information.
Standing orders are only processed Monday to Friday. If your standing order falls on a weekend or bank holiday, your payment will be made on the next working day.
The easiest way to manage your standing orders is through Internet Banking.
You can set up a standing order within Internet Banking.
Destination sort code and account number, plus a payment reference.
You'll sometimes be given a standing order form (for example, from your landlord so you can pay your rent). You don't need to send this to us but you can use the information on it to set up a standing order.
If your account is two or more to sign, each additional signer must approve the request before 23:59pm the same day by following these steps:
If your account is two or more to sign, each additional signer must approve the request before 23:59 the same day by following these steps:
You can also download and complete the 'Standing order mandate' form detailing your requirements and post this to us.
Please ensure that you allow enough time when you set up any standing orders. For payment cut-off times, please see our Payment Services section on our website or, your account Terms and Conditions.
Alternately, you can call us or write to us.
Can't log on to your account? Visit our Troubleshooting page for support. If you haven't signed up for Internet Banking yet, visit our Registration and logging on section today to get started.
You can view or amend a standing order within Internet Banking.
Alternately, you can call us.
Can't log on to your account? Visit our Troubleshooting page for support. If you haven't signed up for Internet Banking yet, visit our Registration and logging on section today to get started.
You can amend a standing order within Internet Banking
If your account is two or more to sign, each additional signer must approve the request on the same day before 23:59pm (6pm for payments due the next working day) by following these steps:
Alternately, you can call us or write to us.
Can't log on to your account? Visit our Troubleshooting page for support. If you haven't signed up for Internet Banking yet, visit our Registration and logging on section today to get started.
You can cancel a standing order within Internet Banking.
If your account is two or more to sign, each additional signer must approve the request on the same day before 23:59pm, (6pm for payments due the next working day) by following these steps:
Unfortunately, once a standing order has left your account, we are unable to recall it.
Alternately, you can call us or write to us.
Can't log on to your account? Visit our Troubleshooting page for support. If you haven't signed up for Internet Banking yet, visit our Registration and logging on section today to get started.